Pristine Plumbing & Drain
PRISTINE PLUMBING & DRAIN LLC No Mess, Just Success
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Legal

Privacy Policy

Pristine Plumbing & Drain LLC — Stockton, California

📅 Effective Date: April 1, 2026

1. Introduction

Pristine Plumbing & Drain LLC ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

By using our website or submitting your information through our contact form, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Your name, phone number, and email address when you submit a service request or contact form.
  • Usage Data: Information about how you browse our website, including pages visited and time spent on the site.
  • Communication Records: Records of any messages, texts, or emails you send to us.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your service requests and inquiries
  • To schedule and confirm plumbing appointments
  • To send you updates, promotions, or offers (only if you opt in)
  • To improve our website and customer experience
  • To comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our business (e.g., scheduling software), under strict confidentiality agreements
  • When required by law or to respond to legal process
  • To protect the rights, property, or safety of our company or customers

5. Text Messaging & Communications

If you text us at 209-707-7677, your phone number and message content will only be used to respond to your inquiry and schedule service. We will not enroll you in any automated messaging program without your explicit consent.

6. Cookies & Tracking

Our website may use basic cookies to improve your browsing experience. Cookies are small data files stored on your device. You can disable cookies through your browser settings at any time. We do not use cookies for advertising tracking or to sell data.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of any marketing communications at any time

To exercise any of these rights, contact us at info@pristineplumbing.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: